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Tenant FAQs

Do I have to pay a fee if I rent a property through your company?

Yes. The letting fee is the equivalent of one week’s rent + gst.

Is that all I have to pay before I can move in?

No.  You will be required to pay one week rent in advance, the letting fee plus the bond

Can the landlord insist I pay four weeks rent in advance?

The Residential Tenancies Act does not permit a landlord to require more than two weeks rent in advance.  However you can “offer” to pay more, say calendar monthly.

How much bond do I have to pay?

The landlord can legally claim up to four weeks bond.

What happens to my bond and what if the Landlord won't give it back to me at the end of the tenancy?

The bond is lodged with the Bond Centre who holds it in trust. The landlord may make a claim against the bond for any of the following reasons -  rent arrears, damages, outstanding water accounts, cleaning, lawns and gardens, rubbish removal. If you and the landlord cannot agree on the amount being claimed, either of you may apply to the Tenancy Tribunal to resolve the matter.

How much notice do I have to give if I want to end the tenancy?

That will depend on whether the term of your tenancy is a Fixed Term or a Periodic.

Fixed term tenancy cannot be terminated by notice by either yourself or the landlord. It has a start and finish date and you will be responsible for the rent for the entire term of the tenancy. However, if both parties agree the tenancy can be terminated sooner.

Periodic tenancy can be terminated by notice. You are required to provide the landlord with 21 days written notice.

The landlord must provide you with written notice -

  • 42 days if he or any of his family require the property for their own use.
  • 42 days if the property has been sold.
  • 90 days for any other reason. 

Up to 4 days should be added to the above to provide for service of the Notice.
If you wish to vacate before either the 42 or 90 days it is important to know that you are still required to provide the landlord with 21 days notice.

Can the rent go up during a tenancy?

Fixed Term Tenancy:  Yes, but only if it is written into the Tenancy Agreement.
Periodic Tenancy:  Yes
For both of the above the landlord must provide you with 60 days notice of the increase.  The rent cannot be increased within 180 days after the date the last increase took place or from the start date of the tenancy.

Can the Landlord sell the property if I have a Fixed Term Tenancy?

Yes, the landlord has the right to list his property for sale regardless of the term of the tenancy. 
However you will be entitled to remain in the property for the duration of the fixed term.  This term may be extended if you and the new landlord agree.

Can I have flatmates?

Yes, as long as the number of people in the property does not exceed that stipulated on the Tenancy Agreement. 
A flatmate is not legally responsible for the tenancy.  The only persons who are liable are those who are specifically named and have signed the Tenancy Agreement.
It is common practice for more than one person living in a property to sign the Tenancy Agreement. This makes them all jointly and severally liable for meeting the terms of the agreement.

What about sub-leasing?

Property Link Groups Ltd Tenancy Agreements do not permit subleasing or assigning of a tenancy.

What if some tenants move out during the tenancy?

If any one of those named on the Tenancy Agreement move out of the property this effectively brings the tenancy to an end, but if you wish to continue with the tenancy contact your landlord or Property Manager to discuss what options are available.

One of our flatmates has left.  Can I change the locks?

Not without the consent of your landlord/Property Manager.  If it is agreed then you are obliged to provide your landlord with a set of the new keys.

When can the Landlord or agent enter the property and how much notice am I entitled to?

  • If you agree, the landlord/Property Manager can enter
    the property immediately.
  • For the purpose of carrying out a routine inspection
    – 48 hours.
  • For the purpose of carrying out necessary repairs or maintenance
    – 24 hours.
  • For the purpose of showing the property to prospective tenants,
    purchasers or a
  • Registered valuer: by consent (which cannot be
    unreasonably withheld)

What about things that need fixing?

It is your responsibility to notify the landlord/Property Manager as soon as possible of any repairs or maintenance required so they can take the necessary action.

Your local Property Manager would be pleased to answer any questions you have

If you need further assistance while looking to rent or renting your property, please contact us.